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Posted on 20 March 2020 in Jim Vyse News and tagged under
 
Dear all,

We understand that it is still a challenging time for everyone and we hope that you are all keeping safe and well.

While all our suppliers are open, some of our raw materials and fixings are becoming more difficult to source especially those which are imported. We apologise that for all our run and enclosure products using wire mesh we have had to change the mesh size from  a 1/2″ to 3/4″, but we have upgraded the wire from 19 gauge to 16 gauge.

We have now been able to recruit additional staff to try to cope with the unusually high volume of orders.                     

We have unfortunately had to extend our lead times to about 4 weeks and it is frustrating for us not to be able to despatch orders more rapidly.

When you place your order via the website we will try to keep you abreast of the progress of your order and an estimate of despatch dates.

Our carriers (Tuffnells) will not be asking for your signature when delivering poultry housing. Please also do not be offended if they keep their distance when unloading your order.

We would like to thank all of you for your orders and continued support and we look forward to returning to more usual times later this summer when we can look forward to meeting more of our customers when we deliver your orders.

If you have any concerns at all, please do not hesitate to contact us.

Kind regards,

Jim Vyse Arks

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