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Posted on 20 March 2020 in Jim Vyse News and tagged under
 
Dear all,

We understand that it is still a challenging time for everyone and we hope that you are all keeping safe and well.

We would like to reassure you that the safety of our staff and customers is paramount. We are also shielding family members which further restricts contacts.

As our suppliers re-open we are now getting regular deliveries of raw materials but a few items are becoming more difficult to source especially those which are imported.

We have been able to continue manufacturing throughout the lockdown period but have been unable to recruit additional staff to ensure social distancing in the workshop.

This means that unfortunately our lead times have now extended to over 3 weeks and, as we are experiencing an unusually high volume of orders, it is frustrating for us not to be able to despatch orders more rapidly.

When you place your order via the website we will try to keep you abreast of the progress of your order and an estimate of despatch dates.

Our carriers ( Tuffnells) will not be asking for your signature when delivering poultry housing. Please also do not be offended if they keep their distance when unloading your order.

We will continue to monitor the situation and look forward to recruiting additional staff as soon as the government guidelines allow us to.

We would like to thank all of you for your continued support and we look forward to returning to more usual times when we can chat chickens over a cup of tea.

If you have any concerns at all, please do not hesitate to contact us.

Kind regards,

Jim Vyse Arks

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